Frequently Asked Questions
Does Anchor provide Medical services?
Anchor In-Home Care, llc provides non-medical in-home care services. There are some services that are medical in nature such as with medication setup, wound care, insulin, and other needs that we can help connect you with affiliated care partners to provide service. We would be happy to discuss options to meet your specific needs.
Are Anchor care services covered by insurance?
Anchor In-Home Care is covered by most long-term disability policies. Anchor works with all major insurance companies and is equipped to provide automated reporting, visit verification, care notes, and oversight as is sometimes required. Since Anchor is a non-medical care provider, our services are not covered by Medicare or Medicaid.
Does anchor provide assistance with the cost of care?
Although it is part of the long-term plan to provide subsidized or no-cost care, Anchor does not currently provide subsidies.
Are Anchor services tax deductible?
When care is prescribed by a medical service provider, it is considered a medical expense for tax purposes and is deductible up to the allowable amount of adjusted gross income. Please see your accountant for details.
Will I be able to have my care professional consistently?
Yes. Anchor makes every effort to match you with a care team member that is best suited for your needs and personal preferences. Your companion/aide will become familiar with your wants and needs, your habits and your home. You will get to know them and they you. We often hear from our clients that our care providers feel more like a son or daughter. Our clients tell us they feel loved.
Is there a minimum amount of care that you offer?
Yes, Anchor has a three-hour shift minimum one time per week.
What is the cost of Anchor care?
We truly believe that we provide the highest quality care in the area. Our care professionals are highly trained, credentialed professionals who have experience and are a cut above. We provide care management services free of charge to all our clients. We charge by the hour at rates that are competitive with the market and with other service providers who do not offer these advantages. Please call the office for current rates.
What kind of training do your care professionals receive?
Anchor care professionals undergo training as Certified Nursing Assistants, and take a state board exam to earn their credentials. Our staff also receive first aid, CPR, BLS, and Emergency training through partnerships with local hospitals. We then provide specialized training through our own on-line Anchor Academy which teaches courses on recognizing signs of stroke and heart attack, and personal skills like manners of address and etiquette, listening skills, and much more. Each team member is observed in the field and receives shadow training with long-standing Anchor care professionals and is given special customized instruction for first time visits. Often times your care team member will have additional credentials such as MA, or CDP credentials. Many care agencies do not provide such extensive training, but because of our committed staff and low turn-over, a significant investment in training for our staff is possible. This training has produced powerful positive results and has even saved more than a few lives along the way.